We’re excited to announce a powerful new integration that will transform how multi-location businesses engage and retain their members. Two Taps now integrates with Keepme to deliver an AI-driven solution that combines advanced member insights with seamless content and workflow management. 

What Is Keepme and How It Powers Member Success

Keepme is an AI-driven platform designed to help businesses understand, engage, and retain their members more effectively. It monitors member behaviour across touchpoints, such as bookings, attendance, and interactions with communications. It identifies patterns that indicate satisfaction, risk of churn, or opportunities for upselling.

KeepMe acts as a predictive assistant for retention. It highlights which members may be at risk of leaving, suggests personalised engagement strategies, and automates communication across channels. Unlike traditional CRM systems that passively store data, Keepme actively analyses it, providing actionable insights that allow staff to intervene at the right time, with the right message.

What Is the Two Taps and Keepme Integration?

The Two Taps and Keepme integration merges two complementary systems into a single, AI-driven workflow. Two Taps provides multi-location businesses with a website and content management system that centralises data, optimises updates, and enables consistent brand messaging across locations. Keepme, on the other hand, uses AI to monitor member behaviour, predict churn, and deliver personalised engagement at precisely the right time.

When these platforms work together, businesses gain a unified view of every member. This is transformative. Data flows in real-time, alerts are automatically triggered, and engagement actions are executed without manual intervention. This integration transforms siloed data into actionable insights, allowing teams to focus on strategic growth rather than repetitive tasks.

Business Outcomes You Can Expect

The value of the Two Taps and Keepme integration extends beyond convenience. It delivers tangible business outcomes that decision-makers can quantify:

1. Real‑Time Member Insights That Drive Better Decisions

AI insights help you understand which members are engaged, which are at risk of leaving, and which prospects are most likely to convert.

In the fitness and membership space, Keepme can track behaviours that suggest a member is ready to renew or disengage. That means you can pre‑empt churn and give your teams actionable data to act on quickly, rather than guessing.

When this data flows straight into your TwoTaps CMS, your website and communications can reflect that intelligence immediately.

2. Automated Member Journeys That Feel Personal

Automation might sound like it makes things feel robotic, but with the right setup, it does the opposite. It delivers the right message at the right moment in a way that feels uniquely relevant to each individual.

With Keepme’s automation tools, you can trigger personalised communication sequences based on member activity, milestones or preferences. From welcome sequences to re‑engagement offers, everything can feel tailored without manual effort.

TwoTaps helps ensure these journeys can be surfaced on your web content, landing pages, and personalised member portals.

3. Consistent Member Experience Across Locations

One of the biggest challenges for multi‑location businesses is keeping brand and experience consistent everywhere. With TwoTaps, content and messaging are standardised yet flexible enough to reflect local nuances.

Add Keepme’s insights, and you have data‑informed content being delivered consistently, yet in ways that feel relevant to local members. That balance is rare and valuable.

4. Time Saved = Focus on What Matters Most

When your team isn’t bogged down with repetitive tasks or manual workflows, they can spend more time on strategy, creativity and personal engagement.

Keepme’s automation means your staff don’t have to manually chase leads or nudge disengaged members week after week. Your CMS, backed by AI insights, will surface the right tasks to the right people at the right moment.

The Two Taps and Keepme integration transforms how multi-location businesses manage member success. Don’t wait for disengagement to become a problem. Automate your retention strategy, personalise engagement, and watch member satisfaction and revenue grow.

Book a demo today to see how the integration can deliver AI-driven insights and actionable engagement for your business. Alternatively, download our integration playbook to understand exactly how automation and predictive analytics can streamline operations and enhance member experiences.